Business Fibre – Explained

By Rudolf Pretorius

5 July 2021

In a year full of Covid 19 and the country going through our third wave at the moment it must be essential to have reliable Business Fibre at your offices. With employees working from home and needing to connect remotely to their office to have the same productivity as when they were sitting in the office. With this being said what is the difference between Fibre to the Home (FTTH) and Fibre to the Business (FTTB)?

Fibre to the Home (FTTH)

Fibre to the Home (FTTH) is a best effort service with no guaranteed speeds or uptime. FTTH is also a very contended service where Internet Service Providers (ISP’s) have to spread a backhaul link over a few clients to make it financially more feasible for these clients to obtain these services.

Fibre to the Business (FTTB)

Fibre to the Business (FTTB) is a dedicated service with Service Level Agreements (SLA) accompanying your connection. FTTB has a 1:1 contention that secures that your connection to have your employees work from remotely work without any troubles. FTTB with Crisp Fibre also provides your connection a static IP that you can use for remote servers or hosted services from your offices.
FTTB is usually more expensive than your FTTH connections because of the 1:1 contention, SLA and dedicated services to support your Business.

So, in general terms the business fibre requirement is different from the following perspectives:

  • More users at any given time
  • A need for a consistent service 12 – 24 hours a day
  • A more consistent service, no down time to avoid costly operational down time
  • A tight service level agreement for when things go down or are not running at optimal speed

Put simply, a business has higher performance considerations and requires better terms of customer service for when things go wrong. This is why business fibre costs more than residential fibre.

As established, fibre optic eliminates latency issues – delays which occur when processing data over the internet – which means faster uploading and downloading. Increased internet speed directly relates to increased productivity in the workplace. In fact, research by Sandisk indicates slow internet connection can cost a business one week per year of productivity where, in fact, internet access should be stimulating productivity. The reality is that modern business relies on sharing large files such as promotional videos, diagrams, plans, results, images with meetings, training and interviews conducted using video conferencing. All this requires symmetric speed – equal upload and download times on the internet – something which fibre optic offers.

So if you decide to get some Business Fibre for your company you can get some quotes from Crisp Fibre.
(010) 534 8416