Get fibre installed
for free
at your estate or complex

Get fibre installed in your estate/complex

How does it all work?

Crisp Fibre will install distribution fibre into a centrally located area in your residential estate, apartment building or gated community. We usually install our equipment in the gatehouse at the entrance of an estate, or in the basement of an apartment building. From there, we install fibre connections to wall boxes located in each apartment or home that signs up for Crisp Fibre's FTTH services.

When a resident subscribes to the Crisp Fibre FTTH service, an installer will install and configure a wireless router on-site and help the resident connect their devices to the network.

Once connected to a router, data and voice packets are transmitted at the speed of light via your fibre connection to Crisp Fibre’s nearest data centre in Cape Town, Johannesburg or Durban where you then breakout to the internet.

Get fibre installed in your estate/complex
Why choose Crisp Fibre?

Why choose Crisp Fibre?

Crisp Fibre's FTTH (fibre-to-the-home) solution offers an alternative connectivity solution to Telkom's ageing and highly congested ADSL network. The primary difference between us and other service providers is that our team consists of experts who have worked cross-functionally within the ICT industry at all levels.

We offer both turnkey and customised solutions and provide an unrivalled experience and expertise in meeting any of your connectivity, technology and communication needs. Our fibre connections can support all your telecommunication needs as they provide almost limitless bandwidth and scalability.

Our core fibre network is built using Dark Fibre Africa, Metro Fibre Networks and Openserve's carrier-grade fibre networks. Our network covers most urban areas of Johannesburg, Cape Town and Durban. We are also currently in the process of expanding our network to reach most metropolitan areas of South Africa.

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Crisp Fibre's key fibre to the home features

  • Open access network
  • Superior fibre network
  • High speed internet access. Never wait for websites to load or emails to send
  • Uncapped internet services
  • Same upload / download speeds
  • Low or no contention ratio
  • No Telkom lines required
  • Home phone services available
  • Replace all your Telkom lines
  • Easy telephone number porting. Keep your current number
  • Cheaper call rates. Call for less to mobile, landlines and internationally
  • 99% uptime & enterprise support
  • Single point of contact
  • Easy upgrade and downgrade
  • Video call your family with great quality
  • HD video streaming without buffering
  • Enjoy services like Apple TV and DSTV
  • Catch Up Plus and BoxOffice

Enjoy a home Wi-Fi that you deserve!

Steps to get connected:

Get Installed

Frequently Asked Questions

There are two types of wired broadband services in South Africa: Traditional copper (ADSL/VDSL) and next-generation fibre optics. Copper-based broadband connections are built on the original ageing Telkom copper telephone network, which has been upgraded to carry internet signals. In contrast, fibre connections have been specifically designed to provide homeowners with incredibly high speed, low latency internet connections. Fibre optic cables consist of thousands of strands of glass. Each strand is no thicker than a human hair and each strand can transmit data at unlimited speeds.

Fibre to the home (FTTH) is defined as an access network architecture in which the final connection to the subscriber's premises is optical fibre. The fibre optic cable is terminated on or inside the boundary of the premises for the purpose of carrying communication services to a single subscriber.

Fibre is the fastest technology available and is symmetrical, which means your upload and download speeds are the same. Fibre increases the value of your property. Fibre's capabilities are virtually limitless. Fibre connections can simultaneously handle voice traffic, video traffic and internet traffic. You'll never need to install another connection again!

Crisp Fibre will install distribution fibre into the server room of your estate. From there, we will build a fibre route to each unit. Fibre will be activated in each home that subscribes to services from Crisp Fibre or one of our open access partners. When a resident subscribes to the Crisp Fibre FTTH service, an installer will install and configure a wireless router on-site and help the resident connect their devices to the network. Once connected to a router, data and voice packets are then transmitted at the speed of light via your fibre connection to Crisp Fibre's nearest data centre where you then breakout to the internet.

Wayleaves (approval from all other service providers i.e water, sewerage, electricity etc.) and planning can take up to 90 days to be approved. Once approved, we can begin trenching to the estate that will take 6-8 weeks.

Capped and premium uncapped products do not have a fair usage policy, while standard packages are subject to fair usage.

The physical installation will take between 2-4 hours, depending on the complexity of the installation.