Connectivity
for your home

There are two types of wired broadband services in South Africa: Traditional copper (ADSL/VDSL) and next-generation fibre optics. Copper-based broadband connections are built on the original ageing Telkom copper telephone network, which has been upgraded to carry internet signals. In contrast, fibre connections have been specifically designed to provide homeowners with incredibly high speed, low latency internet connections. Fibre optic cables consist of thousands of strands of glass. Each strand is no thicker than a human hair and each strand can transmit data at unlimited speeds.

Fibre to the home (FTTH) is defined as an access network architecture in which the final connection to the subscriber's premises is optical fibre. The fibre optic cable is terminated on or inside the boundary of the premises for the purpose of carrying communication services to a single subscriber.

Fibre is the fastest technology available and is symmetrical, which means your upload and download speeds are the same. Fibre increases the value of your property. Fibre's capabilities are virtually limitless. Fibre connections can simultaneously handle voice traffic, video traffic and internet traffic. You'll never need to install another connection again!

Crisp Fibre will install distribution fibre into the server room of your estate. From there, we will build a fibre route to each unit. Fibre will be activated in each home that subscribes to services from Crisp Fibre or one of our open access partners. When a resident subscribes to the Crisp Fibre FTTH service, an installer will install and configure a wireless router on-site and help the resident connect their devices to the network. Once connected to a router, data and voice packets are then transmitted at the speed of light via your fibre connection to Crisp Fibre's nearest data centre where you then breakout to the internet.

Wayleaves (approval from all other service providers i.e water, sewerage, electricity etc.) and planning can take up to 90 days to be approved. Once approved, we can begin trenching to the estate that will take 6-8 weeks.

Capped and premium uncapped products do not have a fair usage policy, while standard packages are subject to fair usage.

The physical installation will take between 2-4 hours, depending on the complexity of the installation.